Privacy Policy

1. Information We Collect

1.1 Personal Information

When you register for BrookTrades, we collect the following:

• Account Information: Full name, email address, password (encrypted)
• Payment Information: Cryptocurrency wallet addresses for fee payment and profit withdrawals
• Verification Documents: Government-issued ID, proof of residence (for compliance purposes)
• Contact Information: Email, phone number (optional)

1.2 Trading Data

We automatically collect information about your trading activity:

• Trade execution details (symbols, entry/exit prices, position sizes)
• Account balance and profit/loss metrics
• Risk management compliance data
• Trading session timestamps and duration

1.3 Technical Information

We collect technical data to maintain platform security and performance:

• IP addresses and geolocation data
• Browser type, device information, and operating system
• Login timestamps and authentication logs
• Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use your personal data for the following purposes:

2.1 Platform Operations

• Creating and managing your trading account
• Processing payments and profit withdrawals
• Monitoring trading activity and enforcing risk management rules
• Providing customer support and responding to inquiries

2.2 Compliance and Security

• Verifying your identity (Know Your Customer - KYC)
• Preventing fraud, money laundering, and unauthorized access
• Complying with legal obligations and regulatory requirements
• Detecting and preventing prohibited trading activities

2.3 Communication

• Sending account notifications (application status, payment confirmations)
• Delivering important platform updates and policy changes
• Providing educational content and trading performance insights (with your consent)

2.4 Analytics and Improvement

• Analyzing platform usage to improve user experience
• Conducting research on trading patterns and system performance
• Developing new features and services

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

• Contractual Necessity: To fulfill our obligations under the Terms of Use
• Legitimate Interest: To ensure platform security and prevent fraud
• Legal Obligation: To comply with AML/KYC regulations
• Consent: For marketing communications (you may opt out at any time)

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your data with trusted third parties who assist in platform operations:

• Payment Processors: NOWPayments (for cryptocurrency transactions)
• Cloud Hosting: Secure data storage and server infrastructure
• Email Service Providers: To send transactional emails
• Analytics Tools: To monitor platform performance

All third parties are contractually bound to protect your data and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Use and investigate violations
• Protect the rights, property, or safety of BrookTrades, our users, or the public
• Prevent fraud or illegal activity

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change.

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All sensitive data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Strict role-based access to personal information
• Two-Factor Authentication: Optional 2FA for account security
• Regular Audits: Periodic security assessments and vulnerability testing
• Data Minimization: We only collect data necessary for platform operations

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Maintain your account and provide services
• Comply with legal and regulatory obligations (typically 5-7 years for financial records)
• Resolve disputes and enforce our agreements

Upon account closure, we will delete or anonymize your data within 90 days, except where retention is legally required.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

7.1 Access and Portability

• Request a copy of your personal data
• Export your data in a machine-readable format

7.2 Correction and Deletion

• Update or correct inaccurate information
• Request deletion of your personal data (subject to legal retention requirements)

7.3 Restriction and Objection

• Restrict processing of your data in certain circumstances
• Object to data processing based on legitimate interest
• Opt out of marketing communications

7.4 Withdraw Consent

If processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise your rights, contact us at privacy@brooktrades.com or through your account dashboard.

8. International Data Transfers

BrookTrades operates globally. Your data may be transferred to and processed in countries outside your residence. We ensure adequate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) for EU data transfers
• Privacy Shield compliance (where applicable)
• Data processing agreements with third-party vendors

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact:

BrookTrades Data Protection Officer
Email: privacy@brooktrades.com
Support: Available through your dashboard